New to FLOW ... but having some issues

I am unable to create an account on Flow Port using Ledger. I have followed all instructions, installing app on my ledger device, connecting and opening app, disabling USB backend flag on Chrome, unblocking pop-ups and clearing caches … repeatedly. (see screen shot) I am on a macbook pro and have tried several times on chrome and safari.
Screen Shot 2021-06-05 at 12.28.32 PM

This is very frustrating.
Any help is appreciated.

Ledger released an update recently that was causing issues for all Ledger users, so I wouldn’t be surprised if this was part of that. @JeffreyDoyle might know more